FAQ

FAQ
WHERE ARE YOU BASED?

Our beautiful showroom is based in Paddington on William Street. We operate by appointment only.

Our opening hours are:

Tue – Fri:          10am – 6pm
Saturday:           9am – 6pm

HOW MUCH DOES YOUR CUSTOM RANGE COST?

The pricing will depend on the fabric selection. Starting at $1450 we offer different ranges for $1650, $1850, $2250 and above. Each fabric has been carefully selected for their versatility, durability and comfort. For more information, please visit ourPricing Page.

HOW MANY FITTINGS ARE REQUIRED?

For your initial order with us, we will conduct an initial fitting once your custom garment has arrived. We will carefully review the fit and decide, with you, whether any adjustments need to be made. If we both decide additional adjustments are needed, we will work with our local tailors to have them completed within 3-5 days.

WHAT PAYMENTS OPTIONS DO YOU ACCEPT?

We accept all major credit cards (VISA, MASTERCARD and AMERICAN EXPRESS), AFTERPAY and Paypal. A full payment is required for us to commence making your custom garment. 

We also offer AfterPay to help with payment plans.

ONCE I’VE ORDERED MY CUSTOM GARMENT, HOW LONG DOES IT TAKE TO RECEIVE IT?

Your custom garment will take between 4-6 weeks to be made and ready. In the unlikely event where some fabric might be out of stock, we might encounter a small delay and you will be notified right away.

WHERE ARE YOUR SUITS MADE?

We’ve spent a long time roaming the globe and testing some of the best tailors in Europe and Asia. We currently use specialty and family-run tailors in both Hong Kong and Shanghai to create our custom garments.

DO YOU HAVE ANY STOCK READY-TO-WEAR?

We believe in only making a garment if there is an owner to wear it, meaning that each garment is consciously made one at a time and only once you place the order. This allows for a more sustainable way of shopping, ultimately reducing unnecessary waste associated with over-production. Please allow 3-4 weeks for each order to be made and delivered.