FAQ
We are located in Sydney and Melbourne. Both showrooms operate on an appointment basis. For more information on each showroom, please click below:
An appointment is preferred to make sure one of our team member is available to show you around. We have different types of appointments depending on what you are after, whether an initial in-store consultation, a ready-to-wear viewing or a measuring session. If you prefer to have a quick chat over the phone, you have the option to schedule a phone consultation.
To book an appointment, please click here.
The pricing will depend on the fabric selection and design. So we can better guide you and provide you with more accurate pricing information, we recommend scheduling a call with one of our experts to discuss your requirements. Please book an appointment here: Click Here
For your initial order with us, we will conduct an initial fitting once your custom garment has arrived. We will carefully review the fit and decide, with you, whether any adjustments need to be made. If we both decide additional adjustments are needed, we will work with our local tailors to have them completed within 3-5 days.
We accept all major credit cards (VISA, MASTERCARD and AMERICAN EXPRESS), AFTERPAY and Paypal. A full payment is required for us to commence making your custom garment.
Your custom garment will take between 6-8 weeks to be made and ready. In the unlikely event where some fabric might be out of stock, we might encounter a small delay and you will be notified right away.
We’ve spent a long time roaming the globe and testing some of the best tailors in Europe and Asia. We currently use specialty and family-run tailors in both Hong Kong and Shanghai to create our custom garments.
