FAQ

FAQ
WHERE ARE YOU BASED?

Our beautiful showroom is based in Paddington on William Street. We operate by appointment only.

Our opening hours are:

Tue – Fri:          10am – 6pm
Saturday:           9am – 6pm

DO I NEED AN APPOINTMENT TO VISIT YOU?

An appointment is preferred to make sure one of our team member is available to show you around. We have different types of appointments depending on what you are after, whether an initial in-store consultation, a ready-to-wear viewing or a measuring session. If you prefer to have a quick chat over the phone, you have the option to schedule a phone consultation.

To book an appointment, please click here.

HOW MUCH DOES YOUR CUSTOM RANGE COST?

The pricing will depend on the fabric selection. Starting at $1650 for business suits and $1850 for evening wear we offer different ranges for $2000, $2500 and above. Each fabric has been carefully selected for their versatility, durability and comfort. For more information, please visit our Pricing Page.

HOW MANY FITTINGS ARE REQUIRED?

For your initial order with us, we will conduct an initial fitting once your custom garment has arrived. We will carefully review the fit and decide, with you, whether any adjustments need to be made. If we both decide additional adjustments are needed, we will work with our local tailors to have them completed within 3-5 days.

WHAT PAYMENTS OPTIONS DO YOU ACCEPT?

We accept all major credit cards (VISA, MASTERCARD and AMERICAN EXPRESS), AFTERPAY and Paypal. A full payment is required for us to commence making your custom garment. 

ONCE I’VE ORDERED MY CUSTOM GARMENT, HOW LONG DOES IT TAKE TO RECEIVE IT?

Your custom garment will take between 6-8 weeks to be made and ready. In the unlikely event where some fabric might be out of stock, we might encounter a small delay and you will be notified right away.

WHERE ARE YOUR SUITS MADE?

We’ve spent a long time roaming the globe and testing some of the best tailors in Europe and Asia. We currently use specialty and family-run tailors in both Hong Kong and Shanghai to create our custom garments.