FAQ
We’ve engineered our store and measuring techniques to be as effective as possible. While the whole process can take as little as 20 minutes to 2 hours, we encourage taking the time that you need to make the decision that is right for you. We always recommend visiting our store first to experience what we do and so that we can better understand what it is you need.
The pricing will depend on the fabric selection. Starting at $950 we offer different ranges for $1450, $1650 and $1850 above. Each fabric has been carefully selected for their versatility, durability and comfort. For more information, please visit our custom page.
For your initial order with us, we will conduct an initial fitting once your custom garment has arrived. We will carefully review the fit and decide, with you, whether any adjustments need to be made. If we both decide additional adjustments are needed, we will work with our local tailors to have them completed within 3-5 days.
We accept all major credit cards (VISA, MASTERCARD and AMERICAN EXPRESS), AFTERPAY and Paypal. A full payment is required for us to commence making your custom garment.
Your custom garment will take between 3-4 weeks to be made and ready. In the unlikely event where some fabric might be out of stock, we might encounter a small delay and you will be notified right away.
We’ve spent a long time roaming the globe and testing some of the best tailors in Europe and Asia. We currently use specialty and family-run tailors in both Hong Kong and Shanghai to create our custom garments.
We have many customers outside of Sydney and overseas. If you’ve ordered from us before, we can easily ship to you directly. Please contact us at custom@belance.com.au so we can best assist you.