FAQ-2

FAQ

We’ve engineered our store and measuring techniques to be as effective as possible. While the whole process can take as little as 20 minutes to 2 hours, we encourage taking the time that you need to make the decision that is right for you. We always recommend visiting our store first to experience what we do and so that we can better understand what it is you need.

The pricing will depend on the fabric selection. Starting at $950 we offer different ranges for $1450, $1650 and $1850 above. Each fabric has been carefully selected for their versatility, durability and comfort. For more information, please visit our custom page.

For your initial order with us, we will conduct an initial fitting once your custom garment has arrived. We will carefully review the fit and decide, with you, whether any adjustments need to be made. If we both decide additional adjustments are needed, we will work with our local tailors to have them completed within 3-5 days.

We accept all major credit cards (VISA, MASTERCARD and AMERICAN EXPRESS), AFTERPAY and Paypal. A full payment is required for us to commence making your custom garment. 

Your custom garment will take between 3-4 weeks to be made and ready. In the unlikely event where some fabric might be out of stock, we might encounter a small delay and you will be notified right away.

We’ve spent a long time roaming the globe and testing some of the best tailors in Europe and Asia. We currently use specialty and family-run tailors in both Hong Kong and Shanghai to create our custom garments.

We have many customers outside of Sydney and overseas. If you’ve ordered from us before, we can easily ship to you directly. Please contact us at custom@belance.com.au so we can best assist you.

FAQ

Depending on the fabric availability of your order, please allow 3-4 weeks for it to be made and shipped.

If you’ve ordered a Gift Card, your order will be shipped within 24 hours with Australia Post Express.

If you’ve ordered with us before and we have your measurements on file, simply place the order online. We will contact you within 24 hours to confirm your order. There is no need to book an appointment.

If we haven’t taken your measurements, you can choose to order one of our sizes (when available) or book an appointment with one of our team to take your measurements. 

Each item is carefully made one at a time. Kindly note that we don’t accept returns or refunds for change of mind or fitting issues. If you’re unsure about the fit or have changed measurements since your last order, please contact us to discuss or book an appointment to have your measurements taken in-store. 

Read more on Shipping & Returns.

We ship worldwide using Fedex or DHL and in Australia with Australia Post. Each order is first carefully checked in our Sydney studio before being sent. A tracking number will be provided upon shipment. 

Visit our full list of FAQ: Click Here

Customize It

  • We have thoughtfully designed each of our garments, however we are open to subtle customization.

    Please let us know of any changes you are considering in the below form and we will contact you as soon as possible.

Contact us

0433 529 052

Mon – Fri 11-6pm
Sat – Sun 11-4pm

Book a video consultation to speak directly with one of our experts.

BELancĒ SIZING GUIDE

Jackets

SIZE36 (XS)38 (S)40 (M)42 (L)44 (XL)
SHOULDER4446474849
CHEST98102106110114
WAIST889296100104
SLEEVE LENGTH5657596162
BACK LENGTH6769707173
  • A short size option in our jackets and shirts will be 3cm shorter in the jacket length than its regular equivalent, the sleeves will be 3cm shorter.
  • A long size option in our jackets and shirts will be 3cm longer in the jacket length than a standard length garment and will be 3 cm longer in the sleeves.
  • We advise selecting a short length size if you stand at 175cm tall (5’8) or under
  • We advise selecting a long length if you stand over 190cm tall (6’2)

Jackets

SIZE36 (XS)38 (S)40 (M)42 (L)44 (XL)
SHOULDER4446474849
CHEST98102106110114
WAIST889296100104
SLEEVE LENGTH5960626465
BACK LENGTH7072737476
  • A short size option in our jackets and shirts will be 3cm shorter in the jacket length than its regular equivalent, the sleeves will be 3cm shorter.
  • A long size option in our jackets and shirts will be 3cm longer in the jacket length than a standard length garment and will be 3 cm longer in the sleeves.
  • We advise selecting a short length size if you stand at 175cm tall (5’8) or under
  • We advise selecting a long length if you stand over 190cm tall (6’2)

Jackets

SIZE36 (XS)38 (S)40 (M)42 (L)44 (XL)
SHOULDER4446474849
CHEST98102106110114
WAIST889296100104
SLEEVE LENGTH6263656768
BACK LENGTH7375767779
  • A short size option in our jackets and shirts will be 3cm shorter in the jacket length than its regular equivalent, the sleeves will be 3cm shorter.
  • A long size option in our jackets and shirts will be 3cm longer in the jacket length than a standard length garment and will be 3 cm longer in the sleeves.
  • We advise selecting a short length size if you stand at 175cm tall (5’8) or under
  • We advise selecting a long length if you stand over 190cm tall (6’2)

Shirts

SIZEXS (36)S (38)M (40)L (42)XL (44)
Collar3638404243.5
Chest102106110114118
Back Length7072747678
Sleeve Length5759616364
  • A short size option in our shirts will be 3cm shorter in the jacket length than its regular equivalent, the sleeves will be 3cm shorter.
  • A long size option in our shirts will be 3cm longer in the jacket length than a standard length garment and will be 3 cm longer in the sleeves.
  • We advise selecting a short length size if you stand at 175cm tall (5’8) or under
  • We advise selecting a long length if you stand over 190cm tall (6’2)

Shirts

 XS (36)S (38)M (40)L (42)XL (44)
Collar3638404243.5
Chest102106110114118
Back Length7375777981
Sleeve Length6062646667
  • A short size option in our shirts will be 3cm shorter in the jacket length than its regular equivalent, the sleeves will be 3cm shorter.
  • A long size option in our shirts will be 3cm longer in the jacket length than a standard length garment and will be 3 cm longer in the sleeves.
  • We advise selecting a short length size if you stand at 175cm tall (5’8) or under
  • We advise selecting a long length if you stand over 190cm tall (6’2)

Shirts

 XS (36)S (38)M (40)L (42)XL (44)
Collar3638404243.5
Chest102106110114118
Back Length7678808284
Sleeve Length6365676970
  • A short size option in our shirts will be 3cm shorter in the jacket length than its regular equivalent, the sleeves will be 3cm shorter.
  • A long size option in our shirts will be 3cm longer in the jacket length than a standard length garment and will be 3 cm longer in the sleeves.
  • We advise selecting a short length size if you stand at 175cm tall (5’8) or under
  • We advise selecting a long length if you stand over 190cm tall (6’2)

Tailored Trousers

 

 XS (28)S (30)32 (M)34 (L)36 (XL)
Waist7578828690
Cuff3334353637
Outseam939598101103
  • A short size option in our Trousers will be 3cm shorter than its regular equivalent.
  • A long size option in our Trousers will be 3cm longer than its regular equivalent.

Tailored Trousers

 

 XS (28)S (30)32 (M)34 (L)36 (XL)
Waist7578828690
Cuff3334353637
Outseam9698101104106
  • A short size option in our Trousers will be 3cm shorter than its regular equivalent.
  • A long size option in our Trousers will be 3cm longer than its regular equivalent.

Tailored Trousers

 

 XS (28)S (30)32 (M)34 (L)36 (XL)
Waist7579838791
Cuff3334353637
Outseam99101104107109
  • A short size option in our Trousers will be 3cm shorter than its regular equivalent.
  • A long size option in our Trousers will be 3cm longer than its regular equivalent.

Relaxed Trousers

 

 XS (28)S (30)M (32)L (34)XL (36)
Waist7880838688
Cuff3436373839
Outseam939598101103
  • A short size option in our Trousers will be 3cm shorter than its regular equivalent.
  • A long size option in our Trousers will be 3cm longer than its regular equivalent.

Relaxed Trousers

 

 XS (28)S (30)M (32)L (34)XL (36)
Waist7880838688
Cuff3436373839
Outseam9698101104106
  • A short size option in our Trousers will be 3cm shorter than its regular equivalent.
  • A long size option in our Trousers will be 3cm longer than its regular equivalent.

Relaxed Trousers

 

 XS (28)S (30)M (32)L (34)XL (36)
Waist7880838688
Cuff3436373839
Outseam99101104107109
  • A short size option in our Trousers will be 3cm shorter than its regular equivalent.
  • A long size option in our Trousers will be 3cm longer than its regular equivalent.

Safari Jackets

 
XS S M L XL
SHOULDER 44 45.5 47 48.5 50
CHEST 101 106 111 116 120
WAIST 90 95 100 105 109
BACK LENGTH 69 71 73 75 76
SLEEVE LENGTH 58 59 61 63 64

Safari Jackets


XS S M L XL
SHOULDER 44 45.5 47 48.5 50
CHEST 101 106 111 116 120
WAIST 90 95 100 105 109
BACK LENGTH 72 74 76 78 79
SLEEVE LENGTH 61 62 64 66 67

Safari Jackets


XS S M L XL
SHOULDER 44 45.5 47 48.5 50
CHEST 101 106 111 116 120
WAIST 90 95 100 105 109
BACK LENGTH 75 77 79 81 82
SLEEVE LENGTH 64 65 67 69 70

OVERCOATS


XS S M L XL
SHOULDER 44 45 47 49 50
CHEST 101 107 113 118 123
WAIST 91 97 103 108 113
BACK LENGTH 79 81 85 89 91
SLEEVE LENGTH 57 58 60 62 63

OVERCOATS


XS S M L XL
SHOULDER 44 45 47 49 50
CHEST 101 107 113 118 123
WAIST 91 97 103 108 113
BACK LENGTH 82 84 88 92 94
SLEEVE LENGTH 60 61 63 65 66

OVERCOATS


XS S M L XL
SHOULDER 44 45 47 49 50
CHEST 101 107 113 118 123
WAIST 91 97 103 108 113
BACK LENGTH 82 84 88 92 94
SLEEVE LENGTH 60 61 63 65 66

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